Business Process Optimization (BPO)

The only constant in today's business world is change. While every business has the knowledge to produce their product or service, operational excellence is the ability to manage the ebbs and flows in customer demand. Business Process Optimization focuses creating flexibility and simplicity within internal processes. Understanding the variation in production requirements and identifying the constraints when demand peaks, allows businesses to optimize processes to maintain operational excellence and profitability through demand peaks and valleys. 

Our HOLOS Business Process Optimization provides your organization with a detailed understanding of the documentation, analysis and implementation techniques required in developing and sustaining your business operating system. We provide you the guidance necessary to eliminate wasteful tasks in any process. Our BPO system allows your organization to simplify, improve, and advance the potential gains that can be seen within your processes. 

BPO Tasks & Activities

• Understand the Current State

• Analyze System Conditions

• Generate ideas for Improvement

• Implement New Processes

• Evaluate Performance 

• Standardize Processes

• Continuously Improve Processes

The following themes are described below with a set of more specific objectives that are commonly accepted as accompanying this philosophy.

• Service and Product Excellence – Whereas perfection may not be attainable, excellence clearly is achievable and the pursuit of excellence is a primary goal.

• Continuous Improvement – Dedication to daily progress. BPO is never fully implemented because additional improvement is always possible.

• Elimination of Waste – Waste is anything that does not add value to the product or service; be it material, equipment, space, time, energy, systems, or human activity of any sort.

• Simplicity – Simple solutions work better. Persist on getting to the core of a problem and then seek simple remedies.

• Flexibility – In the use of equipment, in response to variations in volume, in the ability to change model or product mix, and in the ability of people to perform a variety of tasks.

• Visibility – Unwritten and unspoken communication attained by prominently posted schedules. The use of signal lights and charts, business layouts that place equipment and people       closer together, and especially by workplace organization and sharply reduced inventories to expose problems as a stimulus for action.

• Develop Productive Potential of People – Through education and by providing an atmosphere conducive to active problem solving by the people closest to and best able to solve problems and providing the proper reinforcements for doing so.

• Uninterrupted Flow – A smooth flow of materials and activities all the way from suppliers through to customers paced by market demands.

• Process Quality Improvement – Unrelenting attention to the production process to prevent the creation of defects.